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List of active policies

Name Type User consent
Terms of Use Privacy policy All users
Privacy Policy Site policy All users
Cookie Policy Privacy policy All users

Terms of Use

Summary

These terms apply to all users of Nextera LMS.

Full policy

1. Access to the Platform

You receive access through your organisation or training provider.
You must use your account responsibly.
You are responsible for keeping your login secure.

2. Your Responsibilities

You must:

  • Use accurate information

  • Complete assigned training

  • Respect other users

  • Follow your organisation’s policies

You may not:

  • Share your account

  • Distribute course materials

  • Interfere with platform security

3. Course Content

All content is owned by Nextera Group or its partners.
You may view it for training purposes only.

You may not:

  • Copy

  • Download

  • Re-upload

  • Share with others

unless you receive written permission.

4. Data Protection

Your data is processed according to our Privacy Policy and GDPR.

You can:

  • Access your data

  • Request correction or deletion

  • Ask for a copy of your data

  • Contact our DPO at dpo@nexteragroup.com

5. System Availability

We work to keep the LMS available at all times.
Downtime may occur during maintenance or technical issues.

6. Misuse and Account Removal

We may suspend or remove accounts that:

  • Violate these terms

  • Attempt to breach security

  • Abuse the platform

Your organisation may also take action.

7. Changes to Terms

We may update these terms.
Updates appear inside Nextera LMS.

8. Contact

For questions: support@nexteragroup.gr

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Privacy Policy

Summary

Nextera LMS protects your personal data and follows the General Data Protection Regulation (EU 2016/679).
This policy explains what data we collect, why we collect it, and how it is used.

Full policy

1. Who We Are

Nextera LMS is an online training platform.
We use your data only to deliver training services.
For questions, contact: dpo@nexteragroup.gr

2. Data We Collect

We collect the data you provide and the data needed for the platform to work.

Account data

  • Name

  • Email

  • Organisation

  • Role

Training data

  • Enrolments

  • Progress

  • Completion status

  • Results

Activity data

  • Logins

  • IP addresses

  • Course actions

Communication data

  • Support requests

  • Messages sent through the help form

We do not collect unnecessary information.

3. Why We Use Your Data

We use your data for the following reasons:

  • Give you access to the platform

  • Track your training

  • Issue certificates

  • Report compliance to your organisation

  • Keep the platform secure

  • Provide support

We do not sell your data.

4. Legal Basis

We process your data based on:

  • Contract

  • Legitimate interest

  • Legal obligation

  • Your consent when you contact support

5. Retention Periods

We keep each type of data only for as long as needed.

  • Account data: while active and up to 24 months of inactivity

  • Training records: 5 years after course completion

  • Results and assessments: 5 years

  • Certificates: while valid or up to 10 years

  • Activity logs: 12 months

  • Support messages: 24 months

  • Backups: 90-day rolling cycle

  • Deleted accounts: erased within 30 days

6. Sharing Your Data

We share your data only when needed:

  • With your organisation for compliance reporting

  • With service providers who support the platform (hosting, email, security)
    These providers follow strict GDPR rules.

We do not share data with third parties for marketing.

7. Your Rights

You can:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Ask for a copy of your data

  • Withdraw consent (when applicable)

Send any request to: dpo@nexteragroup.gr

8. Cookies

Nextera LMS uses cookies only for:

  • Login sessions

  • Security

  • Course activity tracking

We do not use advertising cookies.

9. Security Measures

We protect your data through:

  • Secure hosting

  • Encryption

  • Access controls

  • Regular audits

Only authorised personnel can access your information.

10. Changes to This Policy

We may update this policy to reflect new requirements or services.
We will publish updates inside Nextera LMS.

By continuing, you confirm that you have read and accepted the Nextera LMS Terms of Use, Privacy Policy, and Cookie Policy. You consent to the processing of your personal data for training, certification, platform security, and support.

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Cookie Policy

Summary

Nextera LMS uses cookies to make the platform work.
We keep cookies to a minimum and do not use advertising trackers.

Full policy

Essential Cookies

These cookies are required for the platform to function.

They support:

  • Login

  • Session management

  • Security

  • Course progress tracking

They cannot be disabled.

Functional Cookies

These cookies improve your experience.

They support:

  • Language settings

  • User preferences

You can disable them in your browser, but parts of the platform may not work as expected.

Analytics Cookies

We use basic analytics to understand how the platform is used.

We collect:

  • Page visits

  • Session duration

  • Device type

We do not use cross-site tracking.
We do not share analytics data with advertisers.

Cookie Storage Duration

  • Session cookies: deleted when you close your browser

  • Preference cookies: kept up to 12 months

  • Analytics cookies: kept up to 12 months

Managing Cookies

You can control cookies from your browser settings.
Blocking essential cookies will prevent you from using the LMS.

Contact

For questions, contact: dpo@nexteragroup.gr

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